Refund policy

Returns are eligible up to 14 days after purchase.  Merchandise must be received in its original condition (not washed, worn, altered or damaged) with original tags on the product as received and in original packaging for a full refund.  If the product is received to you damaged, please contact us within 5 days of receipt so we can make this right! Merchandise marked Final Sale will not be eligible for return or refund.   

Please contact us at hello@midspringsport.com with your order number and information on your return (refund, exchange, etc.), and you will be provided with a pre-paid USPS label to send back goods. The price for the label will be deducted from your refunded amount. Please make sure to reference the tracking information on the label to monitor the goods return to our warehouse.  Midspring is not responsible for any lost or damaged boxes upon arrival.   

Once we receive and inspect your return, we will be in touch only if your return is not approved. If approved, please allow up to 10 business days for the return to be processed.  Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact our customer service team at hello@midspringsport.com. Please see our Terms and Conditions for more information.